Status: Part-time, hourly (weekend availability required). Position opened until filled.
Reports to: Guest Experience Manager
Job Summary:
In alignment with the Museum’s mission, vision, values and strategic plan, the Weekend Manager will oversee operations at the welcome desk while ensuring a positive guest experience. All employees of CMSD are responsible for supporting CMSD’s goal to become a recognized leader in the children’s museum industry.
Essential Functions:
- Welcome guests and respond effectively to their needs
- Process daily admissions, memberships, and gift shop purchases
- Enter data into museum database
- Follow cash handling procedures
- Maximize guest experience by overseeing floor staff
- Performing other duties as assigned
Qualifications
- Must be at least 18 years of age
- Two years of experience in supervision preferred
- Enjoys working in a fast-paced, high traffic, public environment
- Exhibits excellent customer service skills
- Understands and oversees point of sale system and basic computer programs (Microsoft Office)
- Exhibits organizational, collaborative, and problem-solving skills
- Communicates effectively and interacts genuinely with people of all backgrounds and abilities
- Readiness to respond to guests needs/ emergency situations in a calm and comforting manner
- Strong commitment to the mission, vision, and values of CMSD
TO APPLY: Please send cover letter, resume, and three professional references to:
Children’s Museum of South Dakota
Attn: Charles Stuart
521 4th Street, Brookings, SD 57006
careers@prairieplay.org
This position is open until filled. EOE
CMSD is committed to a diverse workplace
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