Café Manager

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Café Manager

Status: Full time, exempt

Reports to: Executive Director

Mission: The Children’s Museum of South Dakota sparks imagination and learning for all children and their grown-ups through play, creativity, and discovery.

Vision: CMSD seeks to transform the world by inspiring generations to love learning and to believe that life is full of possibilities.

Job Summary:

In alignment with the Museum’s mission, vision, values, and strategic plan, the Café Manager is responsible for overseeing all aspects of the operation of Café Coteau and catering events. All employees of CMSD are responsible for supporting CMSD’s goal to become a recognized leader in the children’s museum industry.

Essential Functions: The Café Manager’s responsibilities include, but are not limited to the following:

  • Oversee all café operations including menu creation, preparation of food, cooking, serving, inventory, and supplies
  • Train, supervise, engage, and schedule a highly skilled and motivated café team to ensure high-quality work and excellent customer service
  • Oversee café guest engagement and gather feedback to determine satisfaction and ensure a pleasant experience
  • Develop effective relationships with both local and national vendors to ensure quality control and unique variety that includes sensitivity to dietary needs of guests
  • Oversee all financial aspects including budgeting, accounts payable, cost of goods purchased, and menu pricing
  • Follow appropriate cash handling and management procedures including closing drawers, making deposits, and financial reporting
  • Maintain a clean and aesthetically pleasing café environment and ensure all cooking, food storage, and food preparation areas are compliant with required sanitation and health regulations
  • Oversee documentation to ensure food safety requirements
  • Oversee all catering functions including prompt communication of inquiries, development of catering menu, pricing, and design presentation for events
  • Develop and maintain effective interpersonal working relationships to ensure the ability to work cohesively with a cross-functional team.
  • As necessary, respond to on-call and emergency situations and other duties as assigned

Qualifications:

  • Formal training in food service (ServSafe) and hospitality required
  • 3 years of experience in food service management, hospitality, or a related field
  • Proven ability to lead collaboratively in a fast paced, high traffic, public environment (food service, hospitality, attraction, or cultural institution preferred)
  • Well-developed interpersonal skills and ability to establish rapport with diverse families, staff members, volunteers, vendors, and community members. Sensitive to working with people of different background, ability, and life experience
  • Exhibits strong organizational and problem-solving skills and is proficient in the use of Microsoft Office tools and point of sale programs (Toast)
  • Ability to show creativity, take initiative, and meet deadlines with attention to details
  • Shows passion and commitment to the mission, vision, and values of CMSD
  • Able to perform physical activities that require the whole body, such as lifting, balancing, walking, stooping, and handling of materials

Benefits and Work Environment:

CMSD provides a competitive wage and comprehensive benefit package for full-time employees including 401(k)/matching, health, dental, and vision insurance options including a health savings account. The Museum also offers paid holidays and paid time off (PTO).

Additional benefits include an Association of Children’s Museums (ACM) Reciprocal Membership, gift shop and Café Coteau discount, professional development, and a playful environment. CMSD is committed to a diverse workplace.

Salary Range:

$52,000-$58,000

 

TO APPLY: Please send cover letter, resume and three professional references to:

Children’s Museum of South Dakota
Attn: Kate Treiber
521 4th Street
Brookings, SD 57006

careers@prairieplay.org

This position is open until filled. EOE